Privacy Policy
Last Updated September 2025
1. Introduction
Welcome to Tenkara, LLC ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information that you provide directly to us, including but not limited to:
- Contact information (such as name, email address, phone number, and mailing address)
- Account credentials
- Company information
- Product and design specifications
- Financial information for billing purposes
- Any other information you choose to provide
2.2 Information We Collect Automatically
When you use our services, we may automatically collect certain information about your device and usage, including:
- Log data (IP address, browser type, pages visited, time spent, etc.)
- Device information (hardware model, operating system, unique device identifiers, etc.)
- Location information
- Cookie data and similar technologies
2.3 Information from Third Parties
We may receive information about you from third parties, including business partners, marketing agencies, and analytics providers.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending promotional communications
- Responding to your comments, questions, and requests
- Monitoring and analyzing trends, usage, and activities
- Detecting, preventing, and addressing technical issues
- Complying with legal obligations
4. Sharing of Information
We may share your personal information in the following situations:
4.1 With Your Consent
We may share your information when you have given us specific consent to do so.
4.2 For Processing Purposes
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4.3 For Legal Reasons
We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
4.4 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. In such cases, we will provide notice before your personal information is transferred and/or becomes subject to a different Privacy Policy.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update or delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Analytics
We may use third-party Service Providers, such as Google Analytics, to monitor and analyze the use of our Service. These services may collect information sent by your browser as part of a web page request, including your IP address or other identifiers.
10. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: legal@trytenkara.com
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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